Assistant Vice President, Client Services - Property & Casualty
NFP is a leading Insurance Broker and Consultant and five-time Best Places to Work award winner in Business Insurance for 2017-2021 and we're looking for an Assistant Vice President, Client Services to join the team in our Property & Casualty division. This is a hybrid position with working in office 3 days a week and working remotely 2 days a week.
Responsibilities:
Supervise and direct the daily job activities of the Account Management team Lead assigned team with an expectation of service excellence and exceeding client expectations while incorporating NFP Best Practices and Professional Standards Processes Ensure timely and accurate coverage binding and renewals by following NFP company protocols and Procedures Seek out opportunities to improve the NFP Texas, Arkansas and Michigan office practices, products, and client service models; make recommendations to senior management regarding same, and execute on approved plans Provide and/or facilitate ongoing training and mentorship for the team regarding carriers, lines of coverage, underwriting, risk management programs, trends, and best practices. Work with NFP Licensing department and local resources to ensure proper licensing, continuing education, and renewal of licenses for assigned team. Back up Account Executives with client escalations and during absences. Monitor and audit the EPIC system data for the assigned team on a regular basis, to ensure compliance with NFP protocol and best practices. Provide data for the NFP Finance & Accounting department as requested. Monitor Accounts Receivable listing monthly. Knowledge, Skills, and/or Abilities:
Excellent written communication skills - writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Self-confident, with the ability to make sound independent decisions Strong leadership and people management skills Education and/or
Experience:
BA/BS preferred More than 10 years' experience in middle-market and large client Property & Casualty insurance, preferably in a brokerage agency At least 2 years' experience in a supervisory role Certificates, Licenses, Registration:
Property & Casualty Broker's License required CPCU or other P&C designation preferred. Who We Are:
We're a five-time Best Places to Work award winner in Business Insurance for 2017-2021 who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300
nationwide offices and 17 international locations. What We Offer:
NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. NFP and You Better Together! NFP is an inclusive Equal Employment Opportunity employer.
Salary Range:
$150K -- $200K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Supervise and direct the daily job activities of the Account Management team Lead assigned team with an expectation of service excellence and exceeding client expectations while incorporating NFP Best Practices and Professional Standards Processes Ensure timely and accurate coverage binding and renewals by following NFP company protocols and Procedures Seek out opportunities to improve the NFP Texas, Arkansas and Michigan office practices, products, and client service models; make recommendations to senior management regarding same, and execute on approved plans Provide and/or facilitate ongoing training and mentorship for the team regarding carriers, lines of coverage, underwriting, risk management programs, trends, and best practices. Work with NFP Licensing department and local resources to ensure proper licensing, continuing education, and renewal of licenses for assigned team. Back up Account Executives with client escalations and during absences. Monitor and audit the EPIC system data for the assigned team on a regular basis, to ensure compliance with NFP protocol and best practices. Provide data for the NFP Finance & Accounting department as requested. Monitor Accounts Receivable listing monthly. Knowledge, Skills, and/or Abilities:
Excellent written communication skills - writes clearly; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information. Self-confident, with the ability to make sound independent decisions Strong leadership and people management skills Education and/or
Experience:
BA/BS preferred More than 10 years' experience in middle-market and large client Property & Casualty insurance, preferably in a brokerage agency At least 2 years' experience in a supervisory role Certificates, Licenses, Registration:
Property & Casualty Broker's License required CPCU or other P&C designation preferred. Who We Are:
We're a five-time Best Places to Work award winner in Business Insurance for 2017-2021 who has earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine. We are also recognized as an Elite Agency award winner named as a Top Employee Benefits Firm. We are a leading Insurance Broker and Consultant that provides Employee Benefits, Property & Casualty, and Retirement and Individual Private Client solutions to help our clients reach and realize their goals because we believe business is personal. Our personal commitment to our team and our clients have created long-lasting and successful relationships across our growing 300
nationwide offices and 17 international locations. What We Offer:
NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. NFP and You Better Together! NFP is an inclusive Equal Employment Opportunity employer.
Salary Range:
$150K -- $200K
Minimum Qualification
Account ManagementEstimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
