Mortgage Loan Specialist - Royal Oak, MI

Company Name:
Bank of America Corp.
Title: Mortgage Loan Specialist - Royal Oak, MI
Location: MI-Royal Oak
Other Locations:
The Mortgage Loan Specialist (MLS) will generate a minimum 70% of their mortgage sales goals by managing the end-to-end consumer mortgage referral requests that originate within assigned Banking Centers. Additional sources of revenue to meet 100% of mortgage sales goals may be developed through self-sourcing from relationships with local realtors and/or builders. The MLS will successfully complete pre-assigned training activities, achieve personal production goals, and coach Banking Center associates on best practice referral strategies. This position may be subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. If your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination.
Required Skills
Mortgage sales experience desired (2 years)
Demonstrated understanding of the mortgage loan process
Understands complex federal mortgage regulations
Ability to analyze and comprehend complex financial data and recommend appropriate financial solutions
Provides exceptional customer service at all stages of the process
Professional and effective interpersonal skills
Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Demonstrated ability to navigate successfully in a highly complex and matrix environment
Banking center experience as a manager or senior seller, helpful
Proven success in meeting/exceeding sales production goals
Other financial services sales experience helpful
Experience with self-sourcing desired
Demonstrated ability to effectively coach others
Ability to work as part of a team, lead and influence teammates on mortgage business priorities
Professional and effective interpersonal skills
Strong computer skills including a fundamental understanding of standard office applications
Solid time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences
Bilingual skills, as requiredSM-Sales and Service Execution

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